What we collect when you use this website, why, and how to change your mind.
Last updated November 7, 2026
Jonathan Solars Fine Violins, Inc. ("we") runs this website. We are at 1925 Adam Clayton Powell Jr Blvd #8L, New York, NY 10026. Questions about your information go to [email protected] or (646) 386-7658.
When you use one of our forms (an instrument inquiry, an appointment or service request, a membership application or the newsletter box), we keep what you enter: your name, email address, phone number if you give it, your message, and the instrument or service you asked about. Membership applications also include what you play and your teacher, school or orchestra if you tell us.
We keep this in our client records so we can reply, arrange visits and trials, and remember what you were looking for. Jonathan and our staff can see it. We don't sell it or give it to anyone else to market to you.
Members sign in with a six-digit code we email to them, so we never hold a password. Jonathan approves each membership personally. Approved members see a price range on each instrument.
When you are signed in, the instruments you save and the instrument pages you look at are recorded on your client record. Our staff use this to prepare for your visit and to suggest instruments you may like. It is never shown to other members or shared outside the shop. If you would rather we didn't keep it, sign out before browsing, or ask us to delete it.
If you choose Accept on the cookie notice, we use Google Analytics and Microsoft Clarity to see which pages are useful and where the site is hard to use. Clarity records how pages are used, with everything typed into forms hidden. We never send your name, email or phone number to either service. If you choose Decline, or ignore the notice, neither of them loads.
The site also keeps a few small items in your browser that it needs to work: your sign-in, your cookie choice, and a short-lived copy of the catalogue so pages load quickly.
We only send newsletters and new-arrival emails if you asked for them. Every email has a way to unsubscribe, or you can reply "unsubscribe" or write to [email protected] and we will take you off the list. We will still reply to messages you send us.
If you tick the box to receive texts, we may text you about appointments and the instruments you have asked about. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Consent to texts is not a condition of any purchase. We do not share your mobile number with anyone for their marketing.
We use a small number of service providers who handle information only to provide their service to us: Supabase (our database), Cloudflare (website hosting and security), Resend (email delivery), and, only if you accept analytics, Google and Microsoft. To stop spam, our forms briefly keep a scrambled version of your internet address, which is deleted after a day.
Ask us at [email protected] and we will tell you what we hold about you, correct it, or delete it, unless we have to keep something by law (for example, records of a sale).
This site is not meant for children under 13, and we don't knowingly collect their information. Young players are welcome to visit with a parent or teacher.
If we change how we use your information, we will update this page and the date at the top.
