Some questions can only be answered away from the showroom. A trial is for answering them.
An instrument can sound one way in our showroom and another in your own room. A trial lets you find out the things that matter before you buy: how it sounds where you practise, how it carries in rehearsal, what your teacher hears.
It is part of choosing an instrument, not an open-ended loan. We agree the dates before you leave, and we stay in touch while the instrument is with you.
We settle when the trial begins and the date the instrument comes back.
You sign it on the iPad in the showroom, and we email you a copy to keep.
We will be in touch partway through and again as the end date approaches. If you need more time, ask: reasonable extensions are often possible.
The agreement is short, and it comes down to looking after the instrument as we would. In plain words:
Never leave it unattended in a public place or in a car, and never put it in an airplane hold.
Please don’t take it outside the USA without our permission.
If anything needs adjusting, bring it to us. No other luthier should work on it.
No photographs or social media posts of the instrument without our permission.
If it is damaged or stolen, let us know immediately.
Return it by the date we agreed, or ask us first if you need longer.
Our prices exclude New York sales tax (8.875%).
